PRIVACY POLICY

At Sinakate, accessible from sinakate.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Sinakate and how we use it.

Information We Collect

Personal Information

When you use our website, we may collect personal information such as:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password, and other details you provide when you create an account.
  • Payment Information: Credit/debit card numbers, billing information, and transaction history.
  • Order Information: Details of your purchases, including the items ordered, shipping addresses, and order tracking information.

Automatically Collected Information

We may also collect certain information automatically when you visit our website, such as:

  • Log Data: IP address, browser type, pages visited, time and date of visit, and other usage statistics.
  • Device Information: Type of device, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our service, including monitoring the usage of our website.
  • To manage your account and orders, including processing payments and fulfilling orders.
  • To communicate with you about your account, orders, and updates about our services.
  • To provide customer support and address your inquiries or complaints.
  • To personalize and improve your experience on our website.
  • To detect, prevent, and address technical issues and fraudulent activity.
  • To send you promotional communications, offers, and other information about our products and services (with your consent).

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, contractors, and other service providers who perform services on our behalf, such as payment processing, order fulfillment, and customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect and defend the rights or property of Sinakate, to prevent or investigate possible wrongdoing, or to protect the personal safety of users or the public.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g. if the information is necessary to complete your transaction or comply with legal obligations).
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send you or by contacting us directly.

Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.

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