Frequently Asked Questions
Find answers to the most common questions about our products and services.
We ship orders within 24–48 business hours.
Europe: 3–7 business days
United Arab Emirates: 2–5 business days
At the moment, we deliver within Europe and the United Arab Emirates.
Once your order is shipped, you will receive a tracking number by email.
You can track your order anytime via our "Track My Order" page.
You may also use your tracking number directly on the carrier’s website (such as Colissimo or Relais Colis) to follow your delivery in real time.
Our models are available:
Sportswear: from S to XL
Abayas: from size 50 to 62
Yes. For sizes above XL, some items can be made on request. Please contact us for more information
Most items can be machine-washed at 30°C.
Always check the care label for specific instructions.
We accept credit cards (Visa, MasterCard), PayPal, Google Pay, and Apple Pay.
Yes, all transactions are 100% secure and encrypted.
Yes, you have 14 days after receiving your order to return it.
Contact us at contact@sinakate.com and we will guide you through the exchange process.
Yes, we ensure that each piece closely matches the visuals presented.
Colors may slightly vary depending on lighting or screen settings.
Each product includes guidance to help you choose the right size.
If you are between sizes or need assistance, our team is available to help you.