Frequently Asked Questions

Find answers to the most common questions about our products and services.

Shipping & Orders

We ship within 24–48 business hours.

Europe: 3–7 business days

UAE: 2–5 business days

At the moment, we only deliver to Europe and the UAE.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Please check our shipping page for more details.

Products

Our models are available from S to XL.

Yes! For sizes larger than XL, some items can be made on special order.
Please contact us for more details.

Most items can be machine-washed at 30°. Always check the care label.

Payment

Credit card (Visa, MasterCard) and PayPal, Google pay , apple pay

Yes, all transactions are 100% secured and encrypted.

Returns & Exchanges

Yes, you have 14 days after receiving your order to return it.

Contact us at contact@sinakate.com and we’ll
guide you through the exchange process.